We make it simple! Once you’ve booked your gear, we’ll deliver everything straight to your accommodation — hotel, Airbnb, or holiday home — so it’s ready when you arrive.

If you’d like it all set up and ready to go (cot assembled, pram unfolded, etc.), we can do that too for just $30.

At the end of your stay, we’ll come and collect it all — no packing or cleaning required. Just leave it neat and we’ll take care of the rest.

We can deliver your hire items prior to your arrival and collect them after you’ve left — totally hassle-free.

We’ll confirm your delivery window after you book so you’ll know exactly when to expect us.

We'll do our best to line everything up perfectly so your gear is ready and waiting.

Yes! For just $30, our team can set up everything before you arrive — whether that’s making up a cot or setting up a playpen.

Just tick the setup option during checkout.

We deliver across the Gold Coast, from Coolangatta to Coomera, and everywhere in between.

If you’re staying just outside the area, get in touch — we’ll do our best to make it work.

No worries at all — we deliver to Airbnbs, private rentals, and hotels all across the Gold Coast.

If your host or property manager will be there, we can coordinate directly with them to drop off and set up before you check in.

Nope! Just a quick wipe-down if it’s sandy or sticky is fine — we handle the full professional clean after every hire.

Absolutely! Every single item is professionally cleaned and sanitised using baby-safe products after each use.

We take cleanliness and safety seriously — as parents ourselves, we’d never send out anything we wouldn’t use for our own kids.

Yes, our minimum hire spend is $50 per booking.

Yes — just a small, fully refundable security deposit helps us keep our gear in great shape for every family.

For most bookings, the deposit is $150 total, no matter how many items you hire. It simply covers any unexpected damage, missing parts, or deep cleaning if needed.

We completely understand travel budgets matter, so we make it easy:

• The deposit is refunded in full within 48 hours once your gear is returned in good condition.

Your peace of mind is our priority — and we’ve never had to withhold a deposit for normal wear and tear.

All charges — including delivery and optional setup — are shown clearly when you book online. No hidden fees, no surprises.

We’ll confirm item availability and allocation within 24 hours of receiving your order.

Clean, safe baby gear.

Delivered on time.

Set up if you need it.

And service from real parents who care. 💛

We ask that all orders are placed at least 2 days before your hire period to allow time for preparation and delivery.