Frequently asked questions

We make it simple! Once you’ve booked your gear, we’ll deliver everything directly to your accommodation reception — hotel, Airbnb or holiday home — so it’s ready when you arrive. At the end of your stay, we’ll come and collect it — no cleaning required. Just leave everything ready and we’ll take care of the rest. Delivery & collection is fully coordinated for you, so it’s completely stress-free.

We offer delivery & collection across the Gold Coast, with pricing based on your location. Free Delivery: Surfers Paradise, Broadbeach & Southport Nearby Areas: Available for a small delivery fee Extended & Outer Areas: Available for a higher delivery fee depending on distance Delivery is calculated automatically at checkout based on your postcode. If you’re unsure, feel free to reach out — we’re always happy to help.

Nope! We handle the full professional clean after every hire.

Absolutely! Every single item is professionally cleaned and sanitised using baby-safe products after each use. We take cleanliness and safety seriously — as parents ourselves, we’d never send out anything we wouldn’t use for our own kids.

All charges — are shown clearly when you book online. No hidden fees, no surprises.

Clean, safe baby gear. Delivered before you arrive. And service from real parents who care 💛